Selected Customers and References

Our PyRAT products are currently in use at over 140 institutions, on 4 continents, and in 22 different countries. Our clients range from small labs to large research facilities. References include:

  • École polytechnique fédérale de Lausanne (EPFL), Lausanne, Switzerland
  • European Molecular Biology Laboratory (EMBL), Heidelberg, Germany
  • Faculty of Biology and Medicine of the University of Lausanne and the University Medical Center of Lausanne (CHUV), Lausanne, Switzerland
  • Faculty of Medicine of the University of Geneva, Geneva, Switzerland
  • Max Planck Institute for Infection Biology, Berlin, Germany
  • Institut national de la santé et de la recherche médicale (INSERM), Paris, France
  • Max Planck Institute for Biology of Ageing, Cologne, Germany
  • Max Planck Institute for Molecular Cell Biology and Genetics, Dresden, Germany
  • Max Planck Institute for Multidisciplinary Sciences, Göttingen, Germany
  • Friedrich-Alexander-University of Erlangen-Nuremberg (FAU), Erlangen-Nuremberg, Germany
  • Universitätsklinikum Erlangen (UKER), Erlangen, Germany
  • Max Delbrück Center for Molecular Medicine, Berlin, Germany

“I have no clue how we could ever get all our work done in time without PyRAT.

It makes data handling so much easier.”

Jussi Helppi

Head of Biomedical Services, MPI-CBG, Dresden, Germany

PyRAT's Technical Requirements and Licensing

PyRAT is easily accessible from any device (laptop, mobile, tablet, etc.) with a modern web browser, such as Chrome, Firefox, Edge or Safari.

The PyRAT software itself needs to run on a dedicated server. Two options are available:

1) On-premise installation
In this case, PyRAT resides on a server within your infrastructure. A software license is required, and several levels of service contracts are available. Your IT department is responsible for backups and all server maintenance. Server maintenance contracts are optionally available so that we can take over some of these tasks.

2) PyRAT SaaS cloud solution
With this option, PyRAT resides within our cloud infrastructure. Licensing is via a subscription, which includes service, backups, security hardening, and all other server maintenance.

All service packages come with biannual software updates, which are included in all SaaS solutions by default. These updates contain features and optimizations requested by our clients.

We highly recommend the PyRAT SaaS cloud solution. Whether you have a small lab or are part of a multi-facility institution, our SaaS solution is a great option. The installation, server maintenance, security patches and backups are all handled by us, which means your IT department does not have to do that work, and you can start using the system right away. The pricing model is tiered, allowing smaller institutions to benefit from PyRAT at an affodable price.

Please contact us to discuss which option best suits your organization and to request detailed pricing information.

A close look of the front part of a server in function

PyRAT Service

In order to provide you with all available features and functionalities, and to keep your installation up-to-date, we offer service packages for all of our PyRAT products.

PyRAT offers multiple features and functionalities
PyRAT services
  • Regular free software upgrades to the newest PyRAT release
  • Email/phone user support, personal contact
  • Consulting and extended support (including data import) in introduction phase
  • On-line training
  • Continuous technical support (OS upgrades, move to new servers, etc.)
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